Project record PRJ-RET-032
Multi-site maintenance & breakdown response, retail chain
Planned maintenance and agreed-response breakdown cover across a dispersed store network, with consolidated reporting and invoicing.
Client type
National retail brand
Sector
Retail & hospitality
Region
SEQ / NSW / VIC
Term
National maintenance agreement
Scope delivered
Scope of works
- Planned maintenance schedule per store format
- After-hours breakdown response to agreed tiers
- Grease and trade-waste management
- Consolidated national reporting and invoicing
Metrics
At a glance
Multi-state network
Sites
To agreed SLA tiers
Response
Covered
After hours
Consolidated
Reporting
Outcome
Outcome
Consistent standards and response across the network, with one point of contact and one invoice stream instead of dozens of local arrangements.
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